Each year, the Better Business Bureau of San Diego hosts the ceremony of the flame, an event "to promote and foster the highest ethical relationship between businesses and the public through self -regulation , consumer and business education . "It is tempting , right?
What company would not be in accordance with the importance of" ethical relationships "and" voluntary self "? Probably very little. However, many days pass without us taking time to reflect on these values ​​and act.

Here are some practices that can be implemented to align our goals and business values ​​:

Regular training equipment

Organize quarterly training sessions to improve our communication not only work , but also the application of skills to the personal life of the equipment daily . As an organization, building relationships is the heart of business and learn better ways to manage communication problems in customer service so that your customers are satisfied not only with the final product, but also performance.

transparency of business

Out of internal relations , an element of a successful business is transparency with customers. As a marketing company , customers will be approached with a variety of needs, some need a marketing " all- hands - on - deck " approach while others are looking for help to support a strategy or established brand . In all cases , each business must provide honest feedback in terms of solutions , speed and cost.

continuous improvement

The first two tips are useful to get the ball rolling , but without sustained most of the activities and events of work stress are just a flash in the pan . Without consistency , employees fail to take future ideas seriously . If your employees do not have the time to juggle multiple activities in a calendar year, suggests that a combination of ideas. For example, can not be a collector of internal funds before the holiday party or a simple office exercise teamwork one hour that takes place during the lunch break. Finding the right balance between the time available and the usual exercises interests do not become bad programming .
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